SHOPLAZZA Data Processing Addendum

Last updated: November 23, 2023

This Shoplazza Data Processing Addendum (“Addendum”) amends the Shoplazza Terms of Service and the Privacy Policy (the “Agreement”) by and between you and Shoplazza Corp., a Canadian corporation with offices at 6th Floor, 15 Allstate Parkway,Markham, ON L3R 5B4, Canada, on behalf of itself, its Hong Kong affiliate Shoplazza Hongkong Limited, and its Shenzhen affiliate Shenzhen Dianjiang Technology Co., Ltd (collectively “Shoplazza”).

1. Definitions

1.1. “Data Protection Legislation” means European Union Regulation 2016/679 (the “General Data Protection Regulation”, “GDPR”) or California Civil Code Section 1798.100-1798.199 (the “California Consumer Privacy Act of 2018”, “CCPA”) or Personal Information Protection and Electronic Documents Act, SC 2000, c 5 (the “PIPEDA”) or Personal Information Protection Law of the People's Republic of China (the “PIPL”), or the United Kingdom General Data Protection Regulation (the "UK GDPR"), or Personal Data (Privacy) Ordinance (the “PDPO”) as applicable, and any legislation and/or regulation implementing or made pursuant to it, or which amends or replaces any of it, and any other applicable legislation;

1.2. “Data Processor”, “Data Controller”, “Data Subject”, “Processing”, “Subprocessor”, and “Supervisory Authority” shall be interpreted in accordance with the General Data Protection Regulation of both EU and the UK;

1.3. “Service Provider” shall be interpreted in accordance with the California Consumer Privacy Act of 2018;

1.4. "Critical Information Infrastructure Operator" (the "CIIO") shall be interpreted in accordance with the Personal Information Protection Law of the People's Republic of China;

1.5. “Personal Data” as used in this Addendum means information that relates to, or could reasonably be linked with, to an identifiable or identified Data Subject who visits or engages in transactions through your store (a “Customer”), which Shoplazza Processes as a Data Processor or Service Provider in the course of providing you with the Services;For the types of personal information, processing methods and period, please refer to our Privacy Policy;

1.6. “Data Subject Request” as used in this Addendum means a request for access, erasure, rectification, or portability of your Customer’s Personal Data; and

1.7. All other capitalized terms in this Addendum shall have the same definition as in the Agreement and Privacy Policy.

2. Data Protection

2.1. Where a Data Subject is located in the European Economic Area, that Data Subject’s Personal Data will be Processed by Shoplazza’s Canadian entity, Shoplazza Corp. As part of providing the Services, this Personal Data may be transferred to other regions, including to Hong Kong and Shenzhen. Such transfers will be completed in compliance with relevant Data Protection Legislation.

2.2. When Shoplazza Processes Personal Data in the course of providing the Services, Shoplazza will:

- - process the Personal Data as a Data Processor and/or Service Provider, only for the purpose of providing the Services in accordance with documented instructions from you (provided that such instructions are commensurate with the functionalities of the Services), and as may subsequently be agreed to by you. If Shoplazza is required by law to Process the Personal Data for any other purpose, Shoplazza will provide you with prior notice of this requirement, unless Shoplazza is prohibited by law from providing such notice;
  - As part of providing the Services, Shoplazza transfers Personal Data at your instruction to third party service providers. In this capacity, the third party service provider acts as an independent Data Controller with regards to any Customer Personal Data that they may process and we are not responsible for how they process such data. You can find more information about their privacy practices at their websites.
  - notify you if, in Shoplazza’s opinion, your instruction for the Processing of Personal Data infringes applicable Data Protection Legislation;
  - notify you promptly, to the extent permitted by law, upon receiving an inquiry or complaint from a Supervisory Authority relating to Shoplazza’s Processing of the Personal Data;
  - implement reasonable technical and organizational measures enabling you to execute Data Subject Requests that you are obligated to fulfill;
  - implement and maintain appropriate technical and organizational measures to protect the Personal Data against unauthorized or unlawful processing and against accidental loss, destruction, damage, theft, alteration or disclosure. These measures shall be appropriate to the harm which might result from any unauthorized or unlawful processing, accidental loss, destruction, damage or theft of Personal Data and appropriate to the nature of the Personal Data which is to be protected;
  - upon request, provide reasonable information to help the Customer complete the Customer’s data protection impact assessments.
  - provide you, upon request, with up-to-date attestations, reports or extracts thereof where available from a source charged with auditing Shoplazza’s data protection practices (e.g. external auditors, internal audit, data protection auditors), or suitable certifications, to enable you to assess compliance with the terms of this Addendum;
  - notify you without undue delay upon becoming aware of and confirming any accidental, unauthorized, or unlawful processing of, disclosure of, or access to the Personal Data;
  - ensure that its personnel who access the Personal Data are subject to confidentiality obligations that restrict their ability to disclose the Customer Personal Data.

2.3. In the course of providing the Services, you acknowledge and agree that Shoplazza may use Subprocessors to Process the Personal Data. Shoplazza’s use of any specific Subprocessor to process the Personal Data must be in compliance with Data Protection Legislation and must be governed by a contract between Shoplazza and Subprocessor that requires comparable protections to this Data Processing Addendum. A current list of Subprocessors may be found online at: Shoplazza's subprocessors. If you object to the appointment of a Subprocessor you may terminate this agreement in accordance with our Terms of Service.

3. Miscellaneous

3.1. In the event of any conflict or inconsistency between the provisions of the Agreement and this Addendum, the provisions of this Addendum shall prevail. For avoidance of doubt and to the extent allowed by applicable law, any and all liability under this Addendum, including limitations thereof, will be governed by the relevant provisions of the Agreement. You acknowledge and agree that Shoplazza may amend this Addendum from time to time by posting the relevant amended and restated Addendum on Shoplazza’s website, available at Shoplazza Data Processing Addendum and such amendments to the Addendum are effective as of the effective date confirmed by the Addendum . Your continued use of the Services after the amended Addendum is posted to Shoplazza’s website constitutes your agreement to, and acceptance of, the amended Addendum. If you do not agree to any changes to the Addendum, do not continue to use the Service.

3.2. Save as specifically modified and amended in this Addendum, all of the terms, provisions and requirements contained in the Agreement shall remain in full force and effect and govern this Addendum. If any provision of the Addendum is held illegal or unenforceable in a judicial proceeding, such provision shall be severed and shall be inoperative, and the remainder of this Addendum shall remain operative and binding on the parties.

3.3. The terms of this Addendum shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to principles of conflicts of laws. The parties irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of the Province of Ontario with respect to any dispute or claim arising out of or in connection with this Addendum.